Routine multi-step work moves between your systems without re-keying.
AI automation · integrations · managed operations
AI automation and digital operations for law firms, clinics and agencies.
We design, integrate and maintain the workflows, AI agents and business systems that move routine work automatically — and route anything that needs judgement to a person.
- Fixed scope, prices published in USD
- Built inside your own accounts
- Led by Samar Abbas, Founder & Lead Automation Consultant
Sound familiar?
Where the hours go in a service firm
Expensive people doing cheap work between systems that do not talk to each other. Each of these has a known, well-tested fix — and a human checkpoint where one is needed.
-
Enquiries answered late or lost
A web form, a voicemail and an email all asking the same thing, read by whoever gets to them first — sometimes the next day.
-
The same data typed three times
Intake details re-keyed from the form into the CRM, then into the case, patient or project system, then into the invoice.
-
Automations built once, owned by nobody
Zaps and scenarios set up by someone who has since left, failing quietly when an app changes its API.
-
Documents chased by hand
ID, referrals, signed letters and briefs requested by email, tracked in someone’s head, filed when there is time.
-
Reports assembled every Monday
Six exports, one spreadsheet, two hours — and the numbers still disagree with the CRM.
-
AI tools trialled, connected to nothing
A ChatGPT or Claude subscription that drafts well but cannot read the CRM, file the document or update the record.
Industries
Built around how your firm actually works
Most of our work is with law firms, clinics and agencies. The workflows differ; the approach — map, connect, checkpoint, maintain — does not.
Law firms
New-enquiry triage to matter opening, engagement letters and document collection — with a solicitor approving what matters.
How it works for law firms →Clinics
Patient enquiries, intake forms, referrals and reminders handled automatically — and every patient can reach a person.
How it works for clinics →Agencies
Lead intake, proposals, onboarding and reporting connected across HubSpot, ClickUp, Slack and Google.
How it works for agencies →What we do
Five ways we take routine work off your team
We sell outcomes, not tools. n8n, Make, Zapier, Jotform, WordPress, HubSpot and the AI models sit inside these groups as the systems we work in.
Enquiries, forms, calls and questions handled first-line by AI within written limits, with people stepping in.
The tools you already pay for share data reliably.
Broken automations fixed; everything kept running and improved month by month.
Websites, portals and apps that are part of the operation, not brochures.
Start here
Start with a Reliability Review, not a rebuild
In 5–8 working days you get a written map of every automation and manual hand-off in your firm, what is likely to fail, and priced options to fix it. From $900, fixed before we start.
- Fixed scope: up to 8 systems and 15 workflows
- Findings in writing; every recommendation priced
- Nothing outside the agreed scope is worked on or billed without your written approval
- The report is yours, whether or not you go further
Workflow inventory
Every automation and manual hand-off we find: owner, trigger, systems.
Risk register
Single points of failure, missing error handling, shared credentials, vendor risk.
Manual-work map
Where the hours go, with time estimates provided by your staff.
Priced options
Two or three ways forward, each with a fixed price and a clear boundary.
The WebGx Workflow Map
Every workflow we build follows the same four stages
Information comes in, gets processed by rules, is handled by the right kind of intelligence, and lands where the business needs it. Select an input to trace a typical route.
01
Inputs
Where information originates.
02
Processing
What happens to it, in order.
- Validate
- Extract
- Transform
- Calculate
- Route
- Approve
- Generate
03
Intelligence
Rules first. AI where judgement is needed.
- Rules
- APIs
- AI
- Automation
04
Output
Where the business needs it.
- CRM
- Document
- Dashboard
- Task
- Notification
- Database
- Report
Select an input above to highlight a typical route through the map.
- Input
- Processing step
- Decision point
- Human approval
- AI step
- Business output
How the work is delivered
Scope in writing. Build in your accounts. Keep it running.
Remote delivery across time zones works when the process is explicit. This is ours, and it is the same for a $900 review and a $15,000 programme.
Review
A fixed-price Reliability Review maps what exists, what breaks and what is manual — or a free Process X-ray if you just want a first look.
From $900, 5–8 working daysScope & price
Priced options in writing: what is in, what is out, the checkpoints, the measure we will report against.
You approve before work startsBuild with checkpoints
Built in your accounts in short stages. Anything irreversible, financial or client-facing gets a person’s approval by design.
Working demo at each stageGo live
Monitoring, error routing, run logs and documentation are in place before anything runs unattended. 30-day fix window.
Handover walkthrough includedCare
Automation Care or Managed AI Operations keeps it running, fixes breakages and plans what to automate next.
Monthly, cancel any month
Written scope, fixed price
What is in, what is out and one price in USD before anything starts. Nothing outside scope is worked on or billed without your written approval.
Human checkpoints
No AI step sends advice, sets a price, changes a record or contacts a client without a named person’s approval.
30-day fix window
Anything that does not run as scoped in the 30 days after go-live is fixed at no charge.
You own everything
Every workflow, credential and log lives in your accounts. Access is named, minimal and removed at handover on request.
Human checkpoints & security
AI does the routine. People approve what matters.
Regulated firms ask the same four questions before they let an automation near a client. These are the answers, and they are the same on every engagement.
Approval gates by design
Irreversible, financial, medical, legal or client-facing steps stop at a named person. The AI drafts and prepares; people decide.
Written scope for every agent
What it may read, which tools it may call, its budget per task, and the situations where it must hand off — enforced in code, not only in the prompt.
Everything logged
Every run keeps a record of what came in, what was decided and what went out, in your environment. Evaluation sets are re-run before changes go live.
Minimal data, your accounts
AI steps receive only the fields they need through business-tier APIs that do not train on your data. Nothing is hosted on our infrastructure.
ROI calculator
What is the manual work costing you?
Three numbers you already know. The result is a plain estimate — no email required, nothing is stored — and you can send it with your enquiry so the first conversation starts from your figures.
Manual work currently costs
—
per year · — hours
A workflow would give back
—
per year · — working days
- Typical build
- —
- Payback
- —
- Return on build
- —
Estimate only. Build cost is the fixed-scope band for a workflow of this size; the Reliability Review confirms it before anything is agreed.
Process X-ray
Type your process. Watch it become a map.
One step per line, in your own words. The X-ray classifies each step, draws the flow and marks where information is re-typed, waits on someone or lives in an inbox. Nothing leaves your browser unless you choose to send the map with your enquiry.
- Manual re-typing
- Waiting on someone
- Hand-off / inbox
- Decision
- Already in a system
The map appears here as you type.
Build log
What we shipped recently
A running record of real work, in the order it went live. Client names are shown only with permission; the work is described as it was.
ROI calculator and Process X-ray launched
Two client-side tools on the home page: a calculator that turns hours, people and loaded cost into a yearly saving and payback, and an X-ray that draws a typed process as a flow map and marks the bottlenecks.
Service pages rebuilt around example workflows and transparent pricing
Eight service pages now show before/after example workflows, what every build includes, from-pricing and a service-specific FAQ — the structure we found on the strongest agency sites, written from scratch.
webgxpro.com moved to a custom block theme
Replaced the page-builder theme with a native block theme: self-hosted fonts, SVG diagrams, no Elementor, no jQuery plugins. Old demo content and three legacy plugins removed.
How we work
Remote, in writing, in your accounts.
Every project starts with a written scope and a fixed price, is built inside the tools you already pay for, and ends with a handover your team can read. No offices to visit, no licences to transfer, nothing that stops working when we step back.
Working hours overlap with the UK, Europe, North America and Australia.
Who does the work
Led by Samar Abbas
Founder & Lead Automation Consultant
Samar’s background is in business operations rather than software sales: healthcare administration and data workflows, and operations support for professional firms, before building the forms, document pipelines, integrations and AI-assisted systems that remove that work. The consultant who scopes your work is the one who builds it and stays accountable for it after go-live.
WebGx Pro is based in Pakistan and works remotely with firms in the UK, Ireland, Europe, the US, Canada and Australia, on your working hours.
About WebGx Pro and Samar →Pricing
Prices you can see before you call
All prices in USD, fixed once scoped. Larger agent and integration projects are quoted after the review; typical ranges are on the pricing page.
Automation Reliability Reviewfrom $900
Inventory, risk register, manual-work map and priced options in 5–8 working days. Fee credited against an option accepted within 30 days.
Fixed-scope buildsfrom $1,500
Workflow sprints $1,500–$4,000 · client intake $2,500–$6,000 · document processing $3,000–$8,000 · websites $4,000–$12,000.
Keep it runningfrom $500/mo
Automation Care from $500/month; Managed AI Operations $2,000–$6,000/month by build hours and agents. Cancel any month.
Insights
Guides written from real builds
27 Sep 2026 · Samar Abbas
AI agent vs automation vs chatbot: which one your process actually needs
Three words that get used interchangeably and cost very different amounts. A practical way to decide — with the questions we ask…
Read →24 Sep 2026 · Samar Abbas
n8n vs Make vs Zapier in 2026: a decision guide for 5–100 person companies
Not a feature comparison — a decision guide. Volume, complexity, who maintains it and where the data may live decide the platform.…
Read →21 Sep 2026 · Samar Abbas
How to stop an AI chatbot making things up: grounding, guardrails and hand-off
A chatbot that invents a refund policy is worse than no chatbot. The four design decisions that make assistants trustworthy — and…
Read →Tell us what keeps breaking or eating hours.
Two or three sentences is enough. The consultant who would do the work replies within one working day with questions, a first view of the workflow and an honest opinion on whether it is worth automating.