Leads arrive at night, tenants message at weekends and every listing touches six documents. Speed decides who wins.
Sound familiar?
- Portal leads answered the next day — by then they have booked elsewhere
- Viewings arranged by phone tag
- Maintenance requests lost between tenant, agent and contractor
- Tenancy agreements and reports assembled by hand
- Landlords chasing for updates
What we build for real estate and property management
Enquiry and viewings assistant
Answers questions on a listing, qualifies the lead, books the viewing into the negotiator’s calendar and sends reminders — 24/7 on WhatsApp, web chat and email.
Maintenance triage agent
Reads the tenant’s message and photos, classifies urgency, assigns the contractor from your list, books access and keeps everyone updated.
Documents from one record
Tenancy agreements, inventories, inspection reports and owner statements generated from property and tenant data, signed and filed.
Portal, CRM and accounting integration
Listings, leads and payments synchronised between portals, your CRM and accounting, with alerts on failures.
An example workflow
Portal lead to booked viewing
A portal email arrives at 9pm; a negotiator calls the next morning and leaves a voicemail.
The assistant replies within a minute, answers the questions, qualifies budget and timing and books a viewing slot; the negotiator sees a qualified lead and a calendar entry.
Typical result: leads booked while competitors sleep; fewer lost to speed.
What it costs
Enquiry handling or maintenance mapped end to end with volumes and a fixed price.
An enquiry assistant or maintenance agent, live in three to five weeks.
Monitoring, portal and CRM changes handled, monthly improvements.
All prices in USD. Every engagement starts with a free audit and a written, fixed-price scope; the first stage ships a working slice on your data in week one, and anything that does not run as scoped is fixed free for 30 days after launch.
Questions
Which property systems do you integrate with?
Rightmove, Zoopla and OnTheMarket lead emails; Reapit, Alto, Street, Arthur, AppFolio, Buildium, Propertyware; HubSpot and Zoho; Xero and QuickBooks; DocuSign and Dropbox Sign.
Can tenants speak to a person?
Always. The assistant handles the routine and hands anything sensitive or urgent to a named person with the full context.
Does it comply with tenancy and data rules?
Data stays in your systems; documents follow your templates and your legal review. We build to GDPR and document every data flow.
How fast is ‘fast’?
Portal enquiries get a reply within a minute, any hour. Viewings are booked into real availability.
Do you need access to our systems?
Only what the workflow touches, granted by you, documented, and removable at any time. Credentials stay in your accounts; we never keep copies.
What if AI is not the right answer for us?
Then we say so in the audit. Many problems are solved better by a form, a rule or a direct integration than by a model — and those cost less.
Where is data processed?
In your own accounts and the tools you already use. AI models are called through business-tier APIs that do not train on your data; personal data is minimised or redacted before it leaves your systems. See our security and data page.
Next step
Send a short description of the process that takes the most time, or map it in the Process X-ray and attach the result. You will hear back within one business day with questions, a workflow sketch and an honest view on whether it is worth automating.